JDX COVID-19 Insights

April 14, 2020

GUY WHITLEY, Head of Business Development

In this series of blog posts, JDX explores some of the key themes emerging from the Covid-19 crisis, sharing some of our customer insights, lessons from our delivery teams, and perspectives from our senior business leaders, adapting to the new ways of working, the new normal.

It’s easy to draw analogies between the current COVID-19 crisis and the financial crisis of 2008-2009. With volumes reaching pre-crash peaks across various asset classes / markets, a narrowed focus from market participants on business critical initiatives and “keeping the lights on”; financial markets are wrestling with volatility, market stimuli & stability measures, as market participants, services & technology providers steady the ship and push forwards through the crisis.

In addition to ensuring continuity of service & delivery for our customers, the immediate priorities for us internally at JDX, in alignment with our values, has been to:

(i) assess, mobilise and adapt to the changes at scale, with flexibility and minimal disruption;

(ii) move to “business-as-usual” as quickly and safely as possible;

(iii) and prioritise the welfare of our staff, their mental and physical health, whilst undertaking initiatives to keep our amazing culture alive, as we all adapt to working remotely.

In sharing our own stories, and learning from our customers and the market, we’re responding day-to-day to their needs; listening to the aches and pains of volatility and volume impacts on post-trade operations, what regulatory postponement means to the business technology & data transformation roadmap, and how workforces of all sizes and structures are flexing and re-shaping to meet demand, to name but a few.

What is clear is, just as the financial crisis of 2008-2009 shaped the then future regulatory landscape, we at JDX are gearing up to plan for and support our customers through the immediate and ensuing regulatory response to firm up the market, to avoid a crisis of this nature having quite the same breadth and depth of impact if we, and our customers, were faced with similar challenges to resiliency.

In this series of blog posts, JDX explores some of the key themes emerging from the Covid-19 crisis, sharing some of our customer insights, lessons from our delivery teams, and perspectives from our senior business leaders, adapting to the new ways of working, the new normal. Watch this space.

For more information, please contact Guy at guy.whitley@jdxconsulting.com

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